Salt Lake Gaming Con 2017

General FAQ

What is Salt Lake Gaming Con?

Salt Lake Gaming Con is the 6th largest gaming convention in the country. In the first year, there were 15,000 gamers that attended over the three days, making it one of the largest first-year gaming conventions ever! With over 88% of the US population playing games, there is something for everyone at Salt Lake Gaming Con.


When and where is Salt Lake Gaming Con 2017?

Salt Lake Gaming Con takes place from Friday, July 7 through July 8, 2017 at the South Towne Expo Center.

Show Hours subject to change.

Friday, July 7, 2017

10:00 AM – Vendor Floor Opens to VIP

11:00 AM – Gaming Opens

11:00 AM – Vendor Floor Opens

9:00 PM – Vendor Floor Closes

Midnight – Gaming Closes (Check Tournaments page schedule exceptions)

Saturday, July 8, 2017

9:00 AM – Vendor Floor Opens to VIP

10:00 AM – Vendor Floor Opens

10:00 AM – Gaming Opens

9:00 PM –  Vendor Floor Closes

10:00 PM – Gaming Closes (Check Tournaments page schedule exceptions)


Where do I submit feedback and awesome content to you?

We appreciate all feedback, ideas and suggestions, as well as images, videos, memes, interesting links or other content through the General Contact form. We do our best to respond right away. However, please be patient as in some cases it may take up to 7 business days of processing time for your email submissions.


What is the best way to stay in the loop for news and announcements about Salt Lake Gaming Con?

Please stay tuned to our Newsletter and Social Media pages, as well as follow our Facebook page for the latest info.

Salt Lake Gaming Con 2017

Ticketing FAQ

When will tickets for Salt Lake Gaming Con 2017 go on sale?

Tickets are on sale now! We are offering our best discount (30% off) for early supporters through May 18, 2017.


Will there be a Loyalty Launch for Salt Lake Gaming Con?

Yes. We will offer our best discount (30% off ) for early supporters starting on Friday, April 7 through May 18, 2017. After the deadline, tickets will be 15% off for a limited time.


How do I upgrade my tickets?

Simply go back into your GrowTix order confirmation email and click on the green button that says, “Upgrade!” Follow the instructions on the next page to select the ticket type you want to upgrade to and pay the difference in price. You may also upgrade your tickets at the event in the Registration Area.


What is a VIP Pass?

Are you the ultimate gamer? Then a VIp pass to Salt Lake Gaming Con is the option for you! The VIP pass has all the perks of a 2-day pass plus more cool perks like and exclusive Salt Lake Gaming Con shirt, limited edition poster, silk lanyard with exclusive VIP badge and more. See the “Ticketing” page for full details.


Will I receive an exclusive t-shirt with my VIP Pass?

If you purchased your VIP or Gold pass during our Loyalty Launch sale ending on Thursday May 18, 2017, you will receive an exclusive t-shirt. See the “Ticketing” page for full details.


What is the 2-day pass?

A 2-day pass to Salt Lake Gaming Con is a great way to experience both days of the show! This pass is a great option for those who really want to know what Salt Lake Gaming Con is about. See the “Ticketing” page for full details.


Can I buy a VIP or Gold Pass for just one day?

No. The VIP Passes are an exclusive experience for both days of the event only. Single Day Passes are available if you wish to only attend for one day.


Can I share my VIP Pass or 2-day pass with my friend/family?

No. VIP Passes and 2-day passes can only be used by one person.


If I have a VIP Pass and my friend/family member has a 2-day pass, can they get early entry to the show floor with me?

No. All attendees over the age of 8 who wish to take advantage of VIP benefits, including early show floor entry, must have their own VIP Pass.


Can I gift my pass to somebody else?

Yes. You can physically give the printed QR code voucher to them to bring to the show and go into the GrowTix ticketing system to change the name on the ticket to their name. Once you know who you are giving your ticket to, you just need change the ticket into their name. To do so, go to your confirmation page and click on the light blue button that says, “edit” next to the current name.


Can I buy tickets at the door?

You can buy them at the door, but there is always the chance tickets sell out. Tickets purchased at the event do not qualify for the pre-order discounts, perks, or incentives. All tickets purchased at the event will be an additional $5.


If I can’t attend for some reason, can I get a refund for my ticket?

Salt Lake Gaming Con events have a no-refund policy. Please make other arrangements for your ticket such as gifting it away. Salt Lake Gaming Con’s policy is no resale of Tickets, Photo Ops, Autographs, or other GrowTix products to protect Salt Lake Gaming Con from fraudulent sale of tickets.


I am having a problem with my tickets! Help!

For registration and ticketing support, please submit a request through the General Support form.

SHIPPING

Will my items be shipped to me?

Items for Salt Lake Gaming Con will not be shipped. You may pick up your items for Salt Lake Gaming Con 2017 at South Towne Expo Center July 7-8, 2017.


DISCOUNTED TICKETS

Are you offering any discounts?

We offer a 15% discount to students, teachers, military, veterans, first responders and senior citizens (60 and over). Proof of eligibility is required upon entry into the event. To receive the discount, visit the Ticketing Page and click on the discount button at the bottom.


Who is considered to be a First Responder?

First Responders are those who arrive first at the scene of an emergency, such as EMTs, police, and firefighters with proof of eligibility.


Are Veterans eligible for the Military discount?

Yes, with proof of eligibility.


What is age range for the senior citizen discount?

The senior citizen discount is reserved for ticket buyers aged 60 years old and older.


What is age range for student passes?

For children ages 9 through high school, we suggest you purchase a Student Pass. Student pass can also be used by homeschoolers and college students.


I’m an out-of-state college student. Can I still get the student ticket pricing?

Yes. Please bring a current school ID or transcript to the convention in order to enter using your discounted ticket. If you are not a student, if your ID is no longer valid or if you attempt to enter without presenting your student ID, you will have to pay the difference in order to enter the convention. Your student ID is considered valid if you were a student within 9 months of the event.


How do I qualify for the teacher’s discount?

You will need to verify your qualification through documentation, e.g. presenting your school ID, a copy of your teaching certificate, a copy of your diploma, etc. Retired or currently unemployed teachers still qualify if they bring their qualifying paperwork to the convention.


If I am in the military / first responder / senior citizen / teacher / student, can I use my discount to buy tickets for my family?

No. Each person needs to be a military member/first responder/senior citizen/teacher /student in to qualify for this discount.

Salt Lake Gaming Con 2017

Children FAQ

Is Salt Lake Gaming Con a family friendly event?

Yes! We encourage families to attend together. There is plenty for kids to see and do.


What are the Child Passes for?

Each adult pass will include two $5 vouchers until Thursday, May 18, 2017. These can be swapped for admission for two children ages 2-8. Babies under 2 years old do not require a wristband for admission. For children ages 9 through high school, we suggest you purchase a Student Pass..

If you order passes after this deadline (May 18, 2017) the Child Passes are no longer free and will cost $5. If you did qualify for the free passes and you have more than two children per adult pass, you will need to pay $5 for additional Child Passes.

For children and teens 9-17 years of age, we suggest you purchase a Student Pass.


I have a VIP ticket, can my young child get in early with me?

Yes, if your child is 8 years old or younger. Except for in the case of Special Events for which there is an extra charge, in which case every individual attending, including children, will need their own ticket. Attendees aged 9 + will need to purchase their own Gold or VIP ticket in order to qualify for early entry perks.


How do I get a children’s wristband for my child?

Green or white/black checked paper wristbands are for kids ages 2 to 8. Each adult pass will include two $5 vouchers until Thursday, May 18, 2017. These can be swapped for admission for two children ages 2-8. Babies under 2 years old do not require a wristband for admission. For children ages 9 through high school, we suggest you purchase a Student Pass. If you order passes after this deadline (May 18, 2017) the Child Passes are no longer free and will cost $5. If you did qualify for the free passes and you have more than two children per adult pass, you will need to pay $5 for additional Child Passes.


Can I bring my stroller?

Yes. Strollers are allowed but please be courteous to fellow attendees.


Do you have a  place I can nurse/pump?

Yes. There will be a private place with chairs, outlets, and a table.

Salt Lake Gaming Con 2017

Special Guests FAQ

Which special guests will be at Salt Lake Gaming Con 2017?

The first guests attending Salt Lake Gaming Con 2017 were announced at our press conference on Thursday, April 20, 2017. View our Master Guest List, here. Stay tuned for announcements on social media and our newsletters.


How can I suggest guests to come?

Please submit guest suggestions through the General Contact form or join our Facebook Group to take part in polls and surveys, and to share your thoughts with the group.


I’m an agent or manager for a guest who would like to attend your show as a guest. Whom do I contact?

Agents and celebrity managers are welcome to contact us through the General Contact form to negotiate the terms of their participation.


Are all guests guaranteed to show up?

All guests that we announce have committed to attend the show. As is standard practice at Gaming Con events around the country, they have the right to cancel if there are circumstances that require it. If one of our announced guests cancels their appearance, we will do our best to replace them with a similar and comparable guest.

Salt Lake Gaming Con 2017

Panels – Special Events – Special Attractions – Features FAQ

What Panels will be held?

Salt Lake Gaming Con offers hours of unique Panel Programming at each event. Panels run even after the vendor floor has closed.


Will there be a Cosplay Contest?

Yes! Stay tuned to our Social Media and Newsletter for more details about the Official Cosplay Contest for Salt Lake Gaming Con 2017.


Where can I find rules and information about costumes and cosplay?

For rules for Cosplay and Weapons policies, please read Salt Lake Comic Con’s Cosplay Policy/Rules.


What are some of the Special Events you will be having at Salt Lake Gaming Con 2017?

More info about all our special events coming soon.

Salt Lake Gaming Con 2017

Panels – Special Events – Special Attractions – Features FAQ

Where can I park at the convention and how much does it cost?

South Towne Expo Center has 1,700 outdoor parking spaces at the facility. There is also parking available in nearby lots if ours reaches capacity. Learn more, here.


Is there are a map of the Convention Center?

Maps of the South Towne Expo Center are available here.


Which hotels should I stay in?

Get the most out of your Salt Lake Gaming Con experience by booking a hotel room! Salt Lake Gaming Con has reserved discounted room blocks at Salt Lake City hotels to guarantee a place for all of our visiting attendees to spend the night. Click here to see a list of participating hotels and make sure to book through Salt Lake Gaming Con for the best deal!


Can I bring my own camera?

Yes! We highly encourage you to do so, as there will be lots to photograph! However, please be respectful and do not take photographs of any attendee, cosplayer or special guest without their permission.


Can outside books and posters be brought in?

Yes.


Are backpacks, purses or shoulder bags allowed?

Yes. Keep in mind they are subject to search.


Will there be lockers or a coat check to store my stuff while at the convention?

No. We apologize for any inconvenience.


Will there be internet access at the convention?

The internet connection will be very weak due to the sheer number of people in attendance. Do not plan to rely on your smart phone’s internet connection while you are at the event.


Will there be charging stations for my phone/tablet?

Generally, no. However, there will be wall outlets throughout the convention center you can use.


Is outside food allowed inside the South Towne Expo Center?

No. Exceptions will be made for people with food sensitivities or medical conditions. Small snacks and baby food are okay.


Is there a designated smoking area at South Towne Expo Center?

Indoor smoking of any kind is prohibited at Salt Lake Gaming Con events. Per the South Towne Expo Center’s smoking policy: “Utah law prohibits smoking in any public space in the facility. This includes Vendor Hall, exhibit halls, rest rooms, lobbies, corridors and meeting rooms. Use of e-cigarettes is also prohibited. Smokers must be at least 25 feet away from any entryway to be in compliance with the Utah Clean Air Act.”


Is there a Lost and Found?

During the convention, the Lost and Found will be located at the Salt Lake Gaming Con Information booths. After the convention is over, Salt Lake Gaming Con will have the lost items at our offices. Please email us at support@saltlakegamingcon with a complete description of the item,  your contact information, and put “lost item – _______” as your subject line.

Salt Lake Gaming Con 2017

Vendor FAQ

Where can I sign up to become a Vendor or Artist at Salt Lake Gaming Con 2017?

Sign up to become a Vendor or Artist at Salt Lake Gaming Con 2017 here.


I’m a Food Vendor. How can I be part of an upcoming event?

For offering food services at our events, please go through Utah Food Services at 801-347-4704.


I am a Vendor, can I go to Panels?

Yes. With an Exhibitor Pass, you can access to everything General Admission attendees can, including Panels, Special Events and Ultimate Experiences.

Salt Lake Gaming Con 2017

Press FAQ

I am with the Press and would like to apply for a Press Pass.

Press Pass Registration for Salt Lake Gaming Con 2017 has not begun. You may contact us at pr@saltlakegamingcon for press related questions.

Salt Lake Gaming Con 2017

Volunteer FAQ

I want to volunteer!

Volunteer applications for Salt Lake Gaming Con 2017 are live now! Apply here.


If I volunteered for the last event, am I already signed up to volunteer again?

No. You will need to reapply and go through the Registration process again to be a Volunteer for Salt Lake Gaming Con 2017.


What is the age limit to volunteer?

You must be at least 18 years old to volunteer.


I want to be your photographer/videographer!

If you are with the Press, you can request a press pass when press applications open. If you want to apply to be a volunteer photographer or videographer for our Media Team, please submit your online portfolio through the General Contact form.

Salt Lake Gaming Con 2017

ADA FAQ

What is ADA?

ADA is shorthand for Americans with Disabilities Act. The ADA Team provides assistance

that allows a person with a disability to have the opportunity to participate.


Do I need a special badge or wristband to identify myself as ADA?

A badge or wristband to identify yourself as ADA is not required, but may be available from

the ADA captains or Manager.


Is there reserved Handicap accessible parking?

South Towne Expo Center does have Handicap accessible parking in their parking lot.


Do you have ASL interpreters available?

We will have ASL interpreters available on site for panels. Interpreters will need to be scheduled for smaller panels. You will need to request this service in advance by contacting us here, or at the Main Info Booth once you get to the event.


How do I access ADA for Panels?

Please arrive at the room of your panel 10 minutes prior to scheduled start time. When you

are there, inform a Captain of that panel that you request ADA accommodations. They will

work with you.


Can I bring my Service Animal?

Only service dogs will be allowed at South Towne Expo Center. According to the Utah State law regarding

service dogs: “Service animal” includes any dog that is trained, or is in training, to do work or

perform tasks for the benefit of an individual with a disability, including a physical, sensory,

psychiatric, intellectual, or other mental disability; performs work or tasks, or is in training to

perform work or tasks, that are directly related to the individual’s disability.

© Copyright 2013-2016 - Salt Lake Comic Con